PRICES: We reserve the right to change prices at any time without prior notice.
SALES TAXES: All shipments to Illinois state residents pay 7% sales tax.
AVAILABILITY: Certain items may be out of stock from time to time. We are not obligated to carry an item that has been discontinued by a manufacturer. All items are subject to availability and as the manufacturers' product lines change, our product line changes also.
PAYMENTS: We accept AMERICAN EXPRESS, DISCOVER, MASTERCARD, AND VISA. All charges are placed at the time we determine the item or items ordered are in stock and ready to ship.
ORDER CONFIRMATIONS: All accepted orders are confirmed by e-mail. Should an item be out of stock we will promptly inform you and offer you the option to either cancel your order or accept a later delivery date.
SHIPMENTS AND SHIPPING CHARGES: All orders are shipped by USPS or UPS.
DAMAGED OR LOST IN TRANSIT GOODS: It is your responsibility to inspect a package for damage upon delivery. Do not accept delivery of a package that is damaged or appears to have been opened. In such event promptly contact us at store1 at irm.org or the carrier that delivered the package. We will assist you in filing a claim and, when in stock, we will replace lost or damaged merchandise as soon as we receive a claim number from the carrier or the damaged item is returned to our distributor noted on the package.
RETURNS: Please see our return policy.
ORDER CANCELLATIONS: You may cancel an order without being charged any fee provided the order has not been shipped by the time you notify us of the cancellation. After shipment, cancellations will be considered as returns and will be subject to terms and conditions governing returns.
PRIVACY: Illinois Railway Museum is the sole owner of the information collected on this site. Under no circumstances will we sell, share or rent this information to others.